Returns & Exchanges

At RoC Skincare, we are committed to providing you with high-quality products that deliver visible results. If you are not completely satisfied with your purchase, you may return the item within 30 days of the delivery date for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all safety seals and components are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid return shipping label provided by our portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed once the return is inspected.